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Features and Capabilities

The C3 Generative AI Application includes built-in capabilities for querying, reasoning, and automating tasks across your enterprise data. This page describes the features available to help you understand how the application supports your work.

The following sections describe the key features:

UI features

The application provides an intuitive interface for interacting with your data and agents. The interface allows you to query the application and perform actions through natural language.

For a detailed walkthrough of the UI, see UI Features.

Intelligent agents and tools

Agents

The application uses agents to interpret queries, determine intent, and coordinate reasoning across data and tools. Each agent type has a distinct role and uses specialized toolkits for its tasks.

  • Dynamic Agent Canvas: Allows you to work with enterprise data and applications through analysis, document creation, and visualization. Learn more in Canvas Agent.
  • Deep Research Agent: Allows you to perform research and documentation, combining in-depth analysis, structured reporting, and content generation. Learn more in Deep Research Agent.
  • Workflow Agent: Allows you to automate multi-step processes by coordinating actions between agents, tools, and data systems in sequence.

Agent skills

You can attach reusable skills to agents to give them domain-specific knowledge or behavior for a particular task. Skills define how an agent approaches a problem, what context to consider, and what output format to produce.

For more information, see Agentic Skills Overview.

Agent memory

Agents can store and recall information across conversations using long-term memory. This allows agents to remember preferences, prior decisions, and context from earlier interactions to provide more relevant responses over time.

For more information, see Agent Memories.

The application uses agents to orchestrate tools to perform operations such as searching documents, retrieving structured data, or generating visual outputs.

Tools are part of each agent's toolkit.

Tools

Toolkits group related tools that agents use for search, visualization, document handling, and workflow creation.

Toolkits provide the following capabilities:

Toolkit nameAssociated agentDescription
Canvas Agent Default ToolkitDynamic AgentSupports data visualization, structured and unstructured search, and document creation or editing.
Canvas Agent Deep Research ToolkitDeep Research AgentEnables content analysis, summarization, and document replacement across connected sources.
Deep Research Default Researcher ToolkitDeep Research AgentAdds web search capabilities to extend research beyond internal data sources.
Default Agent ToolkitAll agentsProvides core tools for structured search, fuzzy matching, and unstructured query handling.
Create Workflow ToolkitWorkflow AgentEnables workflow creation, graph editing, and node or edge management for automation design.

The application uses agents to select tools from these toolkits based on the query type and context, combining outputs to deliver accurate, contextual responses.

To learn more about agents and tools, see Agents and Tools Overview.

Workflows

Workflows automate recurring processes that include multiple connected steps. Each workflow links actions such as loading data, analyzing it, and producing results in sequence.

You can combine system actions with agent-driven steps to build repeatable business processes that run automatically without manual effort. Workflows also support document generation, allowing you to produce structured reports and documents as part of automated processes.

To learn more about workflows, see C3 AI Workflows Overview.

See also

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