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Manage C3 Code

C3 Code splits management between administrators and users. Administrators set the limits that apply to everyone. As a user you work inside those limits, managing the deployments you create, the people you share with, and the quotas you use.

Which group you are in tells you who can fix a given problem. Raising a quota requires an administrator. The person who created a deployment manages that deployment.

The administration area appears in your navigation when you hold one of the four administrator roles: Cluster administrator (C3.ClusterAdmin), Environment administrator (C3.EnvAdmin), Application administrator (C3.AppAdmin), or C3 Code administrator (C3.Code.Admin). Your platform administrator assigns these outside C3 Code. For assigning roles and setting quotas, see Manage User Roles and Quotas.

Two different Admin and User pairs appear in C3 Code. Read the scope to distinguish them:

ScopeRolesWhat the role covers
C3 Code as a wholeFour administrator roles, assigned outside C3 CodeThe administration area: analytics, usage, requests, preprovisioning, and settings
One application or workspaceAdmin and User collaboratorsCollaborators, settings, and content for that one application or workspace

Holding an application Admin role opens none of the administration area.

What administrators control

Administrators set the limits and have visibility across every user. The administrator tools cover five areas:

  • Activity and quality analytics across every conversation.
  • Token usage across every user, application, and workspace, with an estimated cost.
  • Resource requests waiting for a decision.
  • Capacity kept ready, which decides how quickly a new application starts.
  • The support inbox that receives the messages users send from Contact support.

Administrator access is granted separately from any application. Being the administrator of one application still leaves you a regular C3 Code user.

For reaching the administration area, see Administer C3 Code.

What you control as a user

You manage the deployments you created, the people you share with, and the quotas you use. When a limit stops you, you submit a request and an administrator reviews that request.

For what you control as a user, see Manage Your Work.

Where to go next

These pages cover each side of that split:

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