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Features and Capabilities

The C3 Generative AI Application includes built-in capabilities for querying, reasoning, and automating tasks across your enterprise data. This page describes the features available to help you understand how the application supports your work.

The following sections describe the key features:

Querying and conversation

You can use natural language to explore information across connected data sources. The application understands context, intent, and follow-up questions to support natural, interactive dialogue.

You can perform the following actions:

  • Search across internal documents and databases.
  • Summarize long files or sections of reports.
  • Compare information across multiple datasets.
  • Refine or extend answers through follow-up queries.

Recent chat history

The application maintains your recent conversation history so you can review, continue, or reuse previous exchanges. The application retains full context in each chat, allowing follow-up questions to reference earlier responses without restarting the conversation.

Multimodal inputs

You can include files, images, and text together in a single query. Attach a document, screenshot, or image for additional context, and the application automatically processes all content types in one request.

For example, you can upload a scanned report and ask: "Summarize the performance data shown in this image."

Translation

The application translates automatically across all queries. You can ask questions and receive responses in your preferred language, even when the source content is in another language.

The application grounds all results in your organization's data for traceable and reliable output.

Intelligent agents and tools

Agents

The application uses agents to interpret queries, determine intent, and coordinate reasoning across data and tools. Each agent type has a distinct role and uses specialized toolkits for its tasks.

  • Dynamic Agent Canvas: Allows you to work with enterprise data and applications through analysis, document creation, and visualization. Learn more in Canvas Agent.
  • Deep Research Agent: Allows you to perform research and documentation, combining in-depth analysis, structured reporting, and content generation. Learn more in Deep Research Agent.
  • Workflow Agent: Allows you to automate multi-step processes by coordinating actions between agents, tools, and data systems in sequence.

The application uses agents to orchestrate tools to perform operations such as searching documents, retrieving structured data, or generating visual outputs.

Tools are part of each agent's toolkit.

Tools

Toolkits group related tools that agents use for search, visualization, document handling, and workflow creation.

Toolkits provide the following capabilities:

Toolkit nameAssociated agentDescription
Canvas Agent Default ToolkitDynamic AgentSupports data visualization, structured and unstructured search, and document creation or editing.
Canvas Agent Deep Research ToolkitDeep Research AgentEnables content analysis, summarization, and document replacement across connected sources.
Deep Research Default Researcher ToolkitDeep Research AgentAdds web search capabilities to extend research beyond internal data sources.
Default Agent ToolkitAll agentsProvides core tools for structured search, fuzzy matching, and unstructured query handling.
Create Workflow ToolkitWorkflow AgentEnables workflow creation, graph editing, and node or edge management for automation design.

The application uses agents to select tools from these toolkits based on the query type and context, combining outputs to deliver accurate, contextual responses.

To learn more about agents and tools, see Agents and Tools Overview.

Workflows

Workflows automate recurring processes that include multiple connected steps. Each workflow links actions such as loading data, analyzing it, and producing results in sequence.

You can combine system actions with agent-driven steps to build repeatable business processes that run automatically without manual effort.

To learn more about workflows, see C3 AI Workflows Overview.

See also

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