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Administer C3 AI Agentix

The Admin page is where you manage C3 AI Agentix itself: its agent services, its backend services, and the platform settings that affect the whole application.

The Admin page

Everything an administrator manages day to day lives on one page: Admin, from the left navigation. Three tabs make up the page, and each answers a different question:

  • Agent Services: the fleet of running agent services. Stop, resume, or terminate a service, and size the warm pool that keeps new chats starting fast. See Manage Agent Services.
  • Services: the backend services that C3 AI Agentix depends on. See Check the backend services.
  • Platform: settings for the application as a whole, including its version, embedded chat, and extra host names. See Manage platform settings.

Opening Admin requires Agentix.AppAdmin or a platform administrator. See Permissions.

Check the backend services

The Services tab lists the backend services that every chat depends on. Select Overview to see each service with its current status, or select a service to manage it:

  • LLM Service: the catalog of models available to your agents. Enable or disable a model and check its health. Set the defaults new chats start with, the judge model new agent pods use, and the write-access baseline every agent inherits. See Manage the Model Catalog.
  • Observability Service: the health of the tracing backend that every Monitor number and every trace depends on. See Monitor Usage and Cost.

More services appear on this tab when your environment has them turned on.

Manage platform settings

The Platform tab holds the settings that apply to the whole application. Select one of its three sections:

  • Upgrades: the version of C3 AI Agentix itself. Upgrade now, or put upgrades on a schedule. See Keep C3 AI Agentix current.
  • Embed chat: the setup, starter kit, and install details for adding C3 AI Agentix chat to another C3 application on the same cluster. See Embed Chat.
  • Vanity URLs: the extra host names through which users reach C3 AI Agentix. Add each host name to the list and select Save to turn the feature on, or save an empty list to turn it off.

Keep C3 AI Agentix current

The Upgrades section manages the version of the C3 AI Agentix application itself, independent of anything running inside it. It shows the current version and tells you when a newer one is available. It also offers two ways to move to it: a manual upgrade using Upgrade now, or a schedule.

Each version ships fixes and new capability, so an environment on a current version gives your users both.

  1. Open Admin from the left navigation, select the Platform tab, and select Upgrades. The section shows the current version and whether a newer one is available.
  2. To upgrade immediately, select Upgrade now and confirm. The upgrade restarts the application. Any agent service running at the time pauses and resumes automatically after the application comes back up, so no in-progress chat is lost.
  3. To upgrade on a schedule instead, turn on Install updates automatically under Automatic upgrades and choose a cadence: daily, weekly, monthly, or a cron expression. Set the UTC time it runs alongside the cadence. By default the application updates only when you select Upgrade now.
  4. Check the Last update record in the same section for its version, status, and time, to confirm a previous upgrade completed.

Single-node (development) environments don't support upgrades. If you're evaluating C3 AI Agentix on a single node, plan to move to a multi-node deployment before you need this section.

Permissions

One role gates the whole page: Agentix.AppAdmin, or a platform administrator. That role covers every tab and every action on the page, including these:

  • Viewing the Agent Services, Services, and Platform tabs.
  • Opening the Embed chat pages and downloading the starter kit.
  • Selecting Upgrade now or configuring Automatic upgrades.
  • Changing Vanity URLs.

Agentix.AgentAdmin alone doesn't show the Admin item in the left navigation. A user with that role who opens the page by direct URL sees a 403 page. Agentix.AgentAdmin still opens Monitor.

For the full role ladder, see Roles and Permissions.

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